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Our Process


Your custom design solution begins with a complimentary in-home consultation. An initial complimentary consultation on site provides us with a preliminary understanding of your interests and preferences, while allowing you the opportunity to become familiar with our capabilities. During our first meeting, vital information will be gathered regarding specs, style preferences, functional requirements and budget.

After our initial on site visit, we would ask you to visit our showroom to make initial selections for your project. At this time we will assist you in the selection of appropriate cabinetry, counter tops, tiles, sink, faucet, lighting, flooring, finishes and materials. We will present you with a preliminary floor plan and proposal based on the measurements and requirements we gathered in our first meeting.

At this point, once you are pleased with the plans and we agree on a budget, we will be ready to accept a retainer from you. This will get us started on the paperwork for approval by your building (usually a co-op, condo, or townhouse in Manhattan), and also will allow us to finalize many other details to specify and order your materials. We will also prepare construction and installation drawings as needed.

At this point, once you are pleased with the plans and we agree on a budget, we will be ready to accept a retainer from you. This will get us started on finalizing many other details and order your materials. We will also prepare construction and installation drawings as needed. We verify product specifications to make sure that the selected products will be installable with respect to new design, construction/installation requirements, new plumbing, new wiring, applicable codes, and specific building regulations. We schedule, receive, and check-in all orders, and we verify that products received match the orders.

The key to success is planning. By having completed all the planning and ordering with us in advance, you now can relax knowing that the project will go smoothly. As questions arise, we will answer them and resolve any issues promptly. Remember, our main goal is not only to finish your project, but even more importantly, to please you so well that you will eagerly recommend us to your friends. This will be the true measure of all our efforts!

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